|
Frequently Asked Questions
About Prepaid Calling Cards
View also printable version
How do I find the best calling card online?How do I use a prepaid phone card to place a long-distance phone call?Can I use an international phone card even though my
home phone service does not support long-distance calls?Can I use one and the same card for calls to two different countries and within the USA?May I transfer card balance to another phone card?When does a call connect?What is a permanent PIN?How does the connection fee is charged?What is a maintenance fee?What is monthly charge or PIN number maintenance fee?If I use a calling card, can I trace the call?Will my home phone bill be charged when I use a prepaid phone card?May my phone number or the number I call from be
tracked or shown on their screen when I use a calling card?Is any sort of records leaved on my phone that I'm calling from when I use a phone card?Do the prepaid calling cards show up on phone bills one way or another?Is there any difference between calling from a cell phone or landline phone?Why is a real amount of phone call time I get with a calling card less than advertised one?What should I do if I have a problem using my cell phone card?How can I check the minutes/balance on my calling card?Can I refuse my prepaid phone card?
1. How do I find the best calling card online?
- A card with the lowest rate is not always the best one.
- For a short-term, if you intend to make a lot of long calls, use the cards with the
lowest rates. Usually, they have a maintenance
fee. The maintain services allow you to trace the phone calls. The maintenance fee will be taken from your phone
card balance every one or two weeks. The more weeks pass, the more money you lose. For saving
money, a maximal duration of this short-term period should be 3 - 12 weeks. Owing to this cause...
- For a long-term and if you make phone calls just once in a while, use the cards with no maintenance fee. These cards usually have
higher rates, but you don't have to worry about your phone card balance going down if you do not call.
- Often the best choice is a card, which has no connection/maintenance fees.
- Pay attention if a card has local or toll-free
access numbers. Rates are usually higher in the last case. However, in the
former case you need to call using only given local access number.
- The higher the rounding period is, the more money you lose.
- Many people have already found the best calling
cards here. Follow them.
- Try to penetrate this:
[Back to top]
2. How do I use a prepaid phone card to
place a long-distance phone call?To place calls, you must use a
touch-tone telephone. First, dial the access number provided,
and then wait for a prompt to input your PIN number. You
will then hear another message stating the value that remains on that
specific PIN. Next, dial your destination telephone number. A final
recorded message will state how many connect minutes are available to that
phone number/calling destination.
3. Can I use an international phone card even though my home phone service
does not support long-distance calls?Yes, of course. Using an evocalling card,
you receive a welcome access to long-distance service as a local access number
or a toll free access number.
[Back to top]
4. Can I use one and the same card for calls to two different countries and within the USA?
Certainly, international calling cards are usually universal. They can be used for
long-distance phone calls to any and all of available countries. However, usually each card has a low rate for only one country or two.
If you find a very good rate for a specific country, don't use that card for other countries without additional checking out. It
isn't recommended to use that card designed for an international call to make a domestic call.
5. May I transfer card balance to another phone card?Yes, some companies provide this service, but only
if you have a rechargeable phone card: you can transfer the balance from one to another rechargeable card, from your card to your
savings account or back.
6. When does a call
connect?All calling PINs are computer recorded. The actual call begins
30-45 seconds after the connection ring, not when there is an answer. If
you do not get an answer in the first 30-45 seconds after the first ring,
please hang-up and call again.
[Back to top]
7. What is a permanent
PIN?Permanent PIN is a refillable/rechargeable PIN. Each time
when you add money to a card you recharge the same calling PIN number. Only rechargeable prepaid phone cards have a permanent PIN
number. At least one recharge in 10 months is required.
8. How does the connection
fee is charged?The connection fee is charged anytime there is
a connection, even if the connection is made to a wrong number, an
answering device, or voice mail. The connection fee reduces the available
minutes on the card. It ranges from $0.50 to $2.25 and varies from
different cards and different countries you call to. There is no
connection fee charged if there is no answer. If your card is
wrongly deducted for a call that did not go through, please contact the
customer service of the card. They should be able to credit back the
connection fee.
[Back to top]
9. What is a maintenance fee?This is a fee to maintain services for some prepaid phone cards.
You can request call history records from card's customer service: calling
dates, from-to, duration, and charges. The maintenance fee will be taken
from your card every one or two weeks/months (depends on the card) since
you made a first call and as long as there are still minutes available on
your card or until the end of validation period, which ever comes
first.
[Back to top]
10. What is monthly charge or PIN
number maintenance fee?This is a periodic charge imposed by prepaid
phone cards and might happen if there is a residual value left on your
card at the end of the period. It can be monthly, semi-monthly or weekly,
starting from the day you first use your card. PIN number
maintenance fee is the same as monthly charge. Some companies charge up to
$0.70 fee per week.
[Back to top]
11. If I use a calling card, can I trace the
call?You can trace prepaid calling card calls,
if you use a PC to Phone card or if your card has a call history option. In addition, if you use a card with a maintenance fee, you
can request call history records from card's customer service:
calling dates, from-to, duration, and charges.
12. Will my home phone bill be charged when I use a prepaid
phone card?No. Phone calls made with prepaid phone card are charged only
to your phone card balance. The long-distance fee is deducted from the balance
directly.
[Back to top]
13. May my phone number or the number I call from be tracked
or shown on their screen when I use a calling card?If these
numbers show up somewhere, then it takes place without depending on your
card. Because prepaid calling cards have no an appropriate function.
[Back to top]
14. Is any sort of records leaved on my phone that I'm
calling from when I use a phone card?No. Phone cards have no this
function too.
15. Do the prepaid calling cards show up on phone bills
one way or another?No. These cards have no property to show anything
and anywhere. They just allow you to call cheaply.
[Back to top]
16. Is there any difference between calling from a cell phone and landline phone?
As a rule, there is no any difference if you are calling from a cell phone or landline phone with an evocalling card.
However, if you call to or from a cellular phone, a higher rate per minute may apply. It's usually noted in phone card lists.
Besides, you may incur airtime charges or additional charges depending on
your cellular service plan due to the extra technology involved in
completing the connection. Consult your cellular provider for details.
You can use the same calling card to call with a landline as well. Learn more about cell phone calling cards.
17. Why is a real amount of phone call time I get with a calling card less than advertised one?That math is
simple. A calling card company shows you a card you are interested in. It takes a card cost (which is a card balance), divides it by the
per-minute rate for your destination and obtains available phone call minutes shown you. But in reality the company will gradually
take certain fees from your card balance. Naturally, an amount of your minutes available will be gradually reduced as compared to
advertised one. The more fees a card has, the more difference between advertisement and reality will be. For more details click here.
18. What should I do if I have a problem using my cell
phone card?The best thing to do is to evocall down the customer service number. This toll-free number connects you to
the service department at the company that controls the access number and
value of the calling PINs for their prepaid phone card. However, if you do not
receive proper attention, please feel free to give your seller a call.
[Back to top]
19. How can I check the minutes/balance on my calling
card?You'll be informed how many minutes you have after a
destination number will be entered. With some cards, you'll be notified
about your phone card balance after a calling PIN number will be entered.
20. Can I refuse my prepaid phone card?Yes, you can! If for any reason
you want your money back, call to a seller and give your card number. They will
verify the balance, suspend the card and issue a full or partial refund.
[Back to top]
|
Reverse Phone Lookup ServiceWelcome to the best online detective. Includes background checks, public records
and more. Search by phone or name. Compatible with the iPhone, iPad, and other mobile cell phones. Reverse lookup and trace any phone
number.
|
